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Hotel Policies

Find out everything you need to know about Hotel Indigo Naperville Riverwalk in the policies below. Be sure to contact us if you have any questions or concerns.

Internet Access

Wireless Internet is available in our standard rooms, executive rooms, suites, business center, public areas, and meeting spaces.

Pet Policy

Pets, guide dogs, and service animals are allowed here at Hotel Indigo Naperville Riverwalk. A nonrefundable fee of $75 is required, along with a contact cell phone number. Pets are not permitted in Plank Bar and Kitchen per heath code regulations. Pets must be leashed at all times while in hotel public areas. Pet friendly rooms are located on the second floor of the hotel for easy access in and out of the property.


Hotel Indigo Naperville Riverwalk offers 12 ADA-accessible rooms and disabled/accessible parking spots.


The attached parking garage provides 120 covered spaces for hotel guests.

Our Hotel at a Glance

  • 158 rooms, including 37 suites and 12 accessible rooms
  • Number of floors: 5
  • Interior corridors
  • 100% smoke free

Check in/out Details

  • Check in: 3:00 PM
  • Check out: 12:00 PM
  • Minimum check-in age: 21

Languages Spoken by Staff

  • English
  • Polish
  • Spanish

Credit Cards Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • JCB
  • Discover

Other Payment Methods

  • Company check
  • Money order
  • Traveler’s check